How Our Service Works
How is this different from a regular visit?

We provide the same level of professional care as a traditional doctor’s office, but more conveniently because we’re 100% online and you don’t have to wait days for an appointment.

Just like a traditional doctor’s office, our doctors and nurse practitioners need to ask you questions to work out whether it’s safe and appropriate to give you care. If appropriate, we can write a prescription and send it to our own mail order pharmacy or to a pharmacy near you.

Will I have a live video with a doctor or nurse practitioner?

It depends! Most of our patients won’t require one, but some states have regulations that require a video consultation or a telephone call.

Is this a safe way to get care?

It is, as long as you answer our questions fully and truthfully and you read the important information we provide throughout our website, especially the information we send you about your treatment plan. Before you take your medicine it’s essential that you read the detailed information we provide about your treatment plan so that you can weigh the risks and benefits of the medicine we’ve prescribed.

Who can use our service?

GoMDUSA can now treat patients in all 50 states and Washington DC!

You must be at least 18 years old to use GoMDUSA. Please make sure you tell us your legal name and correct date of birth - if your name and DOB don’t match what’s on your photo ID, we may not be able to treat you.

Please make sure to check out the FAQs for the specific service you’d like to use in order to verify any unique requirements or limitations.

Why do I need to take a picture of myself in the website?

State regulations require that our medical providers see who we're treating, so that’s why we may ask you to take a picture of yourself and your photo ID.

Is the service private/secure?

Yes. We have a legal duty to protect your personal health information and have put in place a number of safeguards.

Our